Meeker Memorial Clinic in Dassel Receives Press Ganey 2013 Guardian of Excellence Award for Achieving 95th Percentile of performance in Patient Satisfaction
Press Ganey 2013 Guardian of Excellence Award presentation to Meeker Memorial Clinic Staff on Dec. 10, 2013
L to R: Jennifer Abfalter, Director of Professional Practice and Patient Experience with Meeker Memorial Clinic Staff: Barb Lahr, Sommer Hoekstra, Dan Schminke, MD, Mary Menke were presented the award by Kyle Rasmussen, Chief Executive Officer and Ann Lien, Chief Nursing Officer
FOR IMMEDIATE RELEASE
Meeker Memorial Clinic in Dassel Receives Press Ganey 2013 Guardian of Excellence AwardSM for
Achieving 95th Percentile in: Patient Satisfaction
Nov. 19, 2013, Litchfield, MN -Meeker Memorial Hospital (MMH) is proud to announce that the Meeker Memorial Clinic (MMC) in Dassel has been named a 2013 Guardian of Excellence Award winner by Press Ganey Associates, Inc. The Guardian of Excellence Award recognizes top-performing facilities that consistently achieved the 95th percentile of performance in Patient Satisfaction.
The Press Ganey Guardian of Excellence Award is a health care industry symbol of achievement. Fewer than 5% of all Press Ganey clients reach this threshold and consistently maintain it for the one year reporting period. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.
“We are proud to partner with MMC,” said Patrick T. Ryan, CEO of Press Ganey. “Achieving this level of excellence reflects the organization’s commitment to delivering outstanding service and quality. MMC’s efforts benefit patients in the Dassel area and will lead to improved patient experiences.”
The award represents an important recognition from Press Ganey in measuring, understanding and improving the patient experience. “Our goal at Meeker Memorial Clinic and Hospital is always to provide the best health care in the region. We are proud that Press Ganey has recognized us nationally for this effort,” says Kyle Rasmussen, MMH & Clinic CEO. “Our clinical staff has always kept the patient as a priority, and we are proud of their efforts,” says Ann Lien, MMH Chief Nursing Officer.
“What we are most proud of is that we won an award without trying to win the award from Press Ganey for patient satisfaction. That means, we are treating people at a high level by just doing our jobs and treating people the way they ought to be treated,” says Dan Schminke, MD family practice physician at Meeker Memorial Clinic.
About Meeker Memorial Clinic:
Meeker Memorial Clinic (MMC) in Dassel is a “family medicine model”; a medical home for area residents. At MMC a fulltime family physician treats acute and chronic illness; has in-clinic EKG/X-Ray/Lab services, on-site physical therapy and OB/GYN services. MMC provides preventative care, health education for all ages, to keep patients healthy and connected to resources for continued care or specialized needs. Open M-F from 8 a.m. to 5 p.m. Visit Meeker Memorial at: www.meekermemorial.org
Press Ganey Associates, Inc.
Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including 50 percent of all U.S. hospitals. For more information, visit www.pressganey.com.